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During the device addition process, the device provides various sound or voice prompts to convey its status:
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One "Beep":
Pressing the "RESET" button triggers a long "beep," indicating the device is in network configuration mode.
3. Two "Beeps":
Emitting two beeps signifies the device received a request to add when scanning a QR code or receiving Wi-Fi information.
4. "Camera is having trouble finding your network, please check your network name again and move the camera closer to your router":
Indicates Wi-Fi connection issues. Retry device addition, ensuring:
a. Connected to a 2.4G Wi-Fi, not 5G.
b. Correct Wi-Fi password.
c. Device proximity to the router.
5. "Camera is having trouble connecting to the network, please try re-entering your password":
Alerts mismatched Wi-Fi name and password. Retry, ensuring accurate Wi-Fi details.
6. "Camera is having trouble finding your network, please try moving camera closer to your router":
Suggests weak Wi-Fi signal. Retry with the device closer to the router.
7. "Wi-Fi connection successful, camera is trying to connect the server":
Indicates successful Wi-Fi connection; device is attempting server connection.
8. "Wi-Fi network error, the camera is having trouble connecting to the network, please try again later":
Signifies server connection failure. Check if Wi-Fi network can access the Internet.
9. "Configuration is complete, please wait for the camera online":
Marks successful device addition. Complete remaining configuration steps as guided for device usage.
If you are still unable to connect to the network, please provide the following information, and contact our customer support team at support@blurams.com for assistance.
- The device model
- Please provide us with the MAC address, which can be found at the bottom of the device
- Please let us know what error voice message when it fails to connect to the network. It would be helpful if you could provide a video showing the issue.
More questions about Blurams and products, please feel free to contact us.
Our Website: https://www.blurams.com/
Email: support@blurams.com
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