If the device generates the load current sound or constantly clicking, please try the following steps:
load current sound
- Make sure there is no television, radio, or Microwave near the device.
- Please try to use the original power adapter and cable.
If still hear the current sound from the device, please try to provide a video to us, so we can help to fix it.
When your camera turns on Night Vision it moves a filter over the camera and can cause a temporary clicking sound. If it continues to click, please go to device’s [Preferences] "” -> [Night Vision], turn off, turn on night vision.
If the issue persists, please create a recording of the camera clicking on your phone and provide a video to us。
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