Multiple issues
First thing first. My account has a login from north Korea. I live in California and I'm not of Asian decent nor do I know anyone there. Secondly I was picked to get a free outdoor camera and never received compensation for it. I was picked in late June. It's been 2 months. I have more issues too. I will wait for a response of some sort to go over them. I am disappointed with customer service because I have emailed about these issues and received no response. Which is weird because I have unlocked there feature that should make getting support faster.
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Official comment
Dear customer,
We apologize for the inconvenience you have experienced, and we are more than happy to assist you with this concern.
Our colleagues will contact you asap.
Have a nice day!
Best Regards
Blurams Customer Service -
Call them on this number 18559174591
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