Should I be able to see video in the library if I'm using a SD Card?
I was using the free trial of the cloud and could see videos in the library. Now that I'm using my sd card there are no videos there. Only on the timeline which is a total pain to use.
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Official comment
Dear，
The device supports both cloud recording and SD card recording mode. The timeline displays videos that are in the cloud by default. If you need to view the video on the SD card, please switch the viewing way to SD card using one of the following ways:
- Enter the device’s [Preferences] "” -> [Storage] -> [Video viewing ways] and select the SD card.
- Enter the live page, tap the "SD" button to switch the timeline to the SD card mode.
In addition, you can switch the video recording mode on the SD card through the device’s [Preferences/Settings] "” -> [Storage] -> [SD card record mode].
The following recording modes are supported:
- Not recording
The home security camera will no longer record video data on the SD card.
- Event recording
The device will record video data to the SD card only when an event is detected.
- All-day recording
If the SD card is inserted into the device, the device will record video data to the SD card at all times even when the device is not connected to the network. However, the SD card might be damaged over time if this mode is used for long periods of time as this engages the card continually.
Best Regards
Blurams Customer Service -
This did not help
2 -
Did not help
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Can you see events with
Date time sorted like ring doorbell.
You should see only events , or somebody walks by.1 -
Did not help same issue
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Hi,
This is the Blurams customer service team, glad to provide assistance.
We're sincerely sorry for the inconvenience you've encountered.
Please contact us at support@blurams.com
Or call us at +1 (855) 917-4591
We'll take a closer look at the problem
Have a nice day!
Best Regards,
Blurams Customer Service
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