Blurams app not streaming on Samsung Tab A8 tablet
I purchased a new Samsung Tab A8 runnig Android 11, but the Blurams apps fails to stream live video. When I log in, all 4 cameras appear and I can select them, however, I only get the white spinning icon in the center and the video never streams live. I've uninstalled/reinstalled the app and rebooted all the cameras but still no live streaming. This same setup works fine on my 2 phones (Samsung S8+ on Android 9 and Samsung S22 running Android 12) and my previous tablet (Samsung Tab S2 running Android Marshmallow). Any hints on what might be wrong?
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We apologize for the inconvenience you have experienced, and we are more than happy to assist you with this concern.
We would recommend switching to another phone's network to play the live stream. If still can't play live stream, please let us know if you can see the past playback in the timeline, and please try to reinstall the blurams app.
If above all is not working, we'll appreciate it if you can provide a screenshot when you play the live stream, so we can check it on the cloud server.
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