Blurams Outdoor Pro not recording to SD

mr_grnjeans

• July 12, 2022 18:13

Hi, 

The Camera has an SD card inserted and is set to record to the SD card as well as the cloud, recnetly my internet router failed and I had no service to the cloud, therefore no cloud recordings.  What I do not understand is why there was nothing recorded to the SD card.  The card is inserted into the camera and was recording fine before the router failed, and it is recording again once service was restored. I do not understand why recording to an inserted SD card would be dependant on WIFI connectivity.  I should be albe to record to an SD card reqardless of if WIFI is available or not.  I would like to know the answer to this as I am considering purchasing some additional cameras and this is a key feature for me.

0

• Official comment

  

  Blurams Support

  • July 19, 2022 07:17

  Hi, That's because the camera needs to connect to the network all the time, so when the camera is offline, it won't record the video to the SD card, please keep the camera online.

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