Need help on camera

abigailfrain01

• June 29, 2022 15:50

Hello, my camera is not recording at all unless there is movement. I turned the off time off so it should be ON 24/7. Can you please help me set it up to where it’s on 24/7 recording? It only turns on if there is movement but by that time it’s too late because the movement has already happened

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• Official comment

  

  Blurams Support

  • July 06, 2022 07:15

  If you can't see the past events in the Library, please try to turn on the record video to cloud through the device’s [Preferences/Settings] "”  -> [Storage] -> [Record video to Cloud].

  Please try to reboot the device in the device’s [Preferences] "” -> [Technical Info] -> [Reboot Device], and wait a moment to get it to update. If you still can't see the events in the Library after reboot the device, please try to replug the device.
• 

  barrysych

  • August 13, 2022 20:50

  Does my phone have to be on to record continuously. 24/7 recording seems to stop once my phone is off. 

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