Color not always showing

megans

• June 13, 2022 12:14

I have three of the Dome 2 cameras. Sometimes one of them shows graytone  while two have good color. Which one does not show color varies. Not consistant. This happens in daylight. I've re booted and sometimes it still happens. What governs color display?

0

• Official comment

  

  Blurams Support

  • June 14, 2022 09:21

  The device automatically turns night vision mode on or off according to the brightness of the surrounding environment by default. When the device enters the night vision mode, the device will turn on the infrared light. At this time, the video screen will turn black and white, so that the surrounding scenes and things can be clearly seen in a dark environment.

  If the video screen appears black and white even when the ambient light level is sufficiently bright, please check whether the night vision mode is set on. If it is, turn it off and restart the device.
• 

  girlybabya

  • June 25, 2022 04:55

  this happens to me too but the only thing that helps is having to restart it everyday. this is such a hassle. is this bug going to be fixed soon or am I going to have to do this everyday still?

  0

Please sign in to leave a comment.