Camera event detection faulty

mstfuga

• June 07, 2022 19:13

Camera says it detected a person but no one appears in the playback

0

• Official comment

  

  Blurams Support

  • June 09, 2022 03:36

  Hi, 

  If you can't see the past events in the Library, please try to turn on the record video to cloud through the device’s [Preferences/Settings] "”  -> [Storage] -> [Record video to Cloud].

  Please try to reboot the device in the device’s [Preferences] "” -> [Technical Info] -> [Reboot Device], and wait a moment to get it to update. If you still can't see the events in the Library after reboot the device, please try to replug the device.

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