Good day, I need videos to prove a police case that happened in my house on the night on the 22/06 but I don’t have the permanent records, can you help me get it please ? Thank you very much

michael

• June 06, 2022 09:29

0

• Official comment

  

  Blurams Support

  • June 06, 2022 09:47

  Hi Michael, Thanks for contacting us. For the issue you mentioned, we found all the device is offline now, and because all the device is without a subscription, the cloud server will only record the past 24h alert events, so we can't help to retrieve it, because all the alert events are being deleted automatically. Any further questions, please feel free to contact us. Best Regards, Blurams Customer Service.

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