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Good day , The one day recording option is not working on 2 of my cameras and the library is always empty, Please advise on how to reset it or what to do to work again. Thank you Regards

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1 comment

  • Official comment
    Blurams Support

    Hi,

    If you can't see the past events in the Library or the video playback on the cloud, please go to the device’s [Preferences/Settings]  -> [Storage] -> [Record video to Cloud], turn on it.

    Please try to reboot the device in the device’s [Preferences]-> [Technical Info] -> [Reboot Device], and wait a moment to get it to update. If you still can't see the events in the Library after reboot the device, please try to replug the device.

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