Blurams Outdoor Lite's.

estelle0331

• May 19, 2022 07:43

 

I have bought Two Blurams Outdoor Lite's.

https://www.amazon.de/-/en/gp/product/B07W314C9J/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&th=1 I can't stop the camera from moving in its mount. I have the two grub screws fully tightened. How do I lock it in position?

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• Official comment

  

  Blurams Support

  • May 19, 2022 08:20

   

  Hi Estelle,

   

  Thank you for contacting us.

   

  We apologize for the inconvenience you have experienced, and we are more than happy to assist you with this concern. Please try to tighten the grub screws again, it lock the position via the grub screws.

   

  Have a nice day!

  Any further questions, please feel free to contact us.

   

  Best Regards,

  Blurams Customer Service

  Both grub screws on both camera are tight. I have checked and rechecked. Taken it down twice. Tried again and again. Do you need a video?

   

  We apologize for the inconvenience you have experienced, and we are more than happy to assist you with this concern. A video would be perfect.

   

  If you have any questions or concerns feel free to reach us out or visit our website at www.blurams.com for more details.

   

  Best Regards,

  Blurams Customer Service
• 

  estelle0331

  • May 19, 2022 08:39

   

  Both grub screws on both camera are tight. I have checked and rechecked. Taken it down twice. Tried again and again. Do you need a video?

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• 

  Blurams Support

  • May 19, 2022 09:09

   

  We apologize for the inconvenience you have experienced, and we are more than happy to assist you with this concern. A video would be perfect.

   

  If you have any questions or concerns feel free to reach us out or visit our website at www.blurams.com for more details.

   

  Best Regards,

  Blurams Customer Service

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  estelle0331

  • May 20, 2022 02:54

   

  I am doing this for a neighbor who got robbed lately. So as soon as I can I will send it. Thank you.

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