I recently purchased an A31 device.

Chris Pierce

• May 18, 2022 06:08

 I tried to connect it without success multiple times no matter what I did. I got frustrated and just purchased another A10C instead of having the capability to rotate the camera. When I installed the A10C, it connected immediately. So I tried again with the A31 and it wouldn’t connect to my network. I’ve tried everything suggested and it still won’t connect.

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• Official comment

  

  Blurams Support

  • May 18, 2022 06:21

   

  Hi Mayyee,

   

  We apologize for the inconvenience you have experienced, and we are more than happy to assist you with this concern. With this regard, I will escalate your ticket to my supervisor and contact you on his earliest convenient time.

   

  Have a nice day!

   

  Best Regards,

  Blurams Customer Service

   

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