Skip to main content

Solar cameras stopped working

Answered

Comments

2 comments

  • Blurams Support
    Hi there, I understand you're having trouble with three of your solar cameras stopping work, which can't charge or turn on even after you've tried resetting. Let me help you sort this out. Please try the following troubleshooting steps first: 1. Confirm if the device is powered on, and check whether the status indicator light lights up 2. If your camera model has a physical power switch, please confirm that the switch is turned on. Could you please provide your device Mac or SN (you can find this information in the App: Preferences > Technical Information of the camera) or your App account? If you have any screenshots showing the issue, you can also attach them to help us check further. Blurams Support Team
    1
  • mrgeorgegarcia

    I tried all steps and none of the cameras respond.

    IH311003040000056200ZX
    40:F4:C9:D2:02:E8

    IH3110030400000988009R
    40:F4:C9:D2:02:EC

    H3110030400001135009H
    40F4C9D202B6

    0

Please sign in to leave a comment.