The camera is making strange noises
Answered
Hi, I have five Blurams cameras in my home, but two of them have been making strange noises this week—like someone screaming. Only my wife and I have access to these cameras. The worst part is that this happens in the middle of the night, which is terrifying. How can I check what is going on? Has anyone else experienced something similar?
0
-
Hi, I understand how unsettling this experience must be for you, having strange screaming noises coming from your cameras in the middle of the night. Let's try some troubleshooting steps to resolve this issue: 1. First, please restart the two problematic cameras, as temporary device glitches can sometimes cause abnormal audio performance. 2. Next, check your microphone settings: go to the camera's [Preferences] -> [Microphone] to confirm the function is enabled correctly, you can try toggling it off and back on to refresh the settings. 3. Please confirm if your camera's firmware has been updated to the latest version, as outdated firmware can also lead to unexpected device issues. Could you please provide the Mac/SN of the two problematic cameras (you can find this information in [Preferences] -> [Technical Information] of the camera in the App) if the issue still persists after trying the steps above, so we can further assist you? Blurams Support Team 0
Please sign in to leave a comment.
Comments
1 comment