I cannot download videos to PC via wireless.
AnsweredI can easily download the events recorded in the current day, but I cannot select previous days (for example I can only select today but not yesterday from the calendar). So I'm not able to download videos from other days from the cameras. Futhermore, when I check events from the timeline there are several glitches that compromise the viewing.
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Hi there, Thank you for contacting us about your issue with downloading previous days' videos to your PC wirelessly, as well as the timeline glitch you encountered. To help resolve this problem, you can access our official web client via browser to view and manage your recordings: https://client.blurams.com/login On this platform, you can view your device's real-time video, cloud historical recordings, and adjust partial preference settings. This website is fully compatible with Google Chrome, Mozilla Firefox, and Microsoft Edge browsers. You can try this method to access and download your previous days' videos. If you still encounter issues after trying this out, please feel free to let us know. Blurams Support Team 0 -
Thank you very much for your assistance, you were very helpful. There's something else I would like to ask: Is there a way to show the timestamps onscreen in the downloaded videos? Thank you very much.
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