A12S no reset possible

Answered

turkytunes

• July 20, 2026 10:45

I hear the beep, but the red light don`t change to a blinking light.

Is it not possible, to set up the camera.

 

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• 

  Blurams Support

  • July 21, 2026 01:10

  Dear Customer,
  
  Thank you for your email. Based on your description (a beep sound but the red light does not change to blinking), we suspect this may be related to insufficient power supply from the adapter. Please try the following steps:
  
  1. Use a different 5V/2A power adapter and cable (avoid 5V/1A or fast chargers).
  2. Power on the camera and check if the indicator starts blinking.
  3. If it still does not blink, press and hold the Reset button for 10-15 seconds to reset network settings.
  4. Ensure both your phone and camera are connected to a 2.4GHz Wi‑Fi network (disable the router's "band steering" feature).
  
  If the issue persists, kindly provide the device serial number (SN) and purchase order number for further assistance.
  
  Should you have any questions, please do not hesitate to contact us.
  
  Yours sincerely,
  Blurams Technical Support Team

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