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  • Blurams Support
    Hello, thank you for contacting the blurams support team.

    To better assist you, please provide the following information:
    What is the device model you are using? (e.g. A31C, S21, A20, etc.)
    What is the specific problem you are currently experiencing? (For example: unable to connect to Wi-Fi, device offline, unable to receive notifications, abnormal screen, unable to log in to the app, etc.)
    When did this problem start to appear?
    Did you take any action before the problem occurred? (For example: replacing the router, resetting the device, updating the app, inserting the SD card, modifying settings, etc.)

    The above information will help me accurately analyze the status of your device and provide you with a complete, matching, and executable solution based on the official Knowledge Base of blurams.

    Looking forward to your further explanation.
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