Plan

Answered

gaillr

• February 20, 2026 10:39

Do I have to subscribe to a plan for my camera to work?

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  Blurams Support

  • February 27, 2026 06:38

  No, you do not need to subscribe to a cloud service plan for your Blurams camera to work. Your camera will function fully with core features even without any paid subscription. Here's what works out of the box, for free, regardless of device model:
  
  ✅ Live video streaming (real-time viewing)
  ✅ Two-way audio intercom (full duplex voice communication)
  ✅ Motion detection & sound detection (with local alerts and event-triggered recording *if SD card is inserted*)
  ✅ Local SD card recording (event or all-day — provided you use a compatible FAT32-formatted SD card, 8GB–128GB)
  ✅ Basic notifications (push alerts for motion/sound — subject to phone notification permissions and app settings)
  ✅ Device control (PTZ, privacy mode, image flip, night vision, detection sensitivity, activity zones, etc., as supported by your specific model)
  ✅ Emergency Assistant setup (activation required, but no subscription needed to configure or trigger it — though cloud association may be required for full video/sensor data transmission during alarm)
  ✅ Image anomaly patrol, Pet/Vehicle/Package detection, and Family Care+ — *these require an active Cloud Service to generate and store events*, but the underlying detection logic runs locally; however, without cloud, you’ll only see real-time detection on live view (no saved clips, no push notifications for those events, and no timeline history).
  
  ⚠️ Important clarifications:
  - Cloud-specific features (e.g., cloud storage, face recognition, smart reminders, Guard Dashboard reports, facial tagging, video sharing, playback from cloud timeline, time-lapse, rich text alerts, sound/light alarms with remote activation) require an active Cloud Service subscription.
  - The free lifetime event recording mentioned in documentation refers to *24-hour rolling cloud storage of motion/sound events* — but this is only available during your one-month free trial, which activates automatically upon first device setup. After the trial ends, cloud features stop unless renewed.
  - SD card functionality remains fully independent and does *not* require any plan — but note: some advanced SD card features (e.g., “All-Day Recording” on certain models) may impact SD card lifespan if used continuously.
  
  To confirm which features your specific model supports — and whether a given function relies on cloud or works standalone — please share your exact device model (e.g., A31C, S21C, D10S, etc.). That way, I can map each capability precisely to your hardware.
  
  Also, to help further:
  - Are you currently experiencing any specific issue (e.g., no notifications, blurry video, offline status, SD card not recognized)?
  - Has your camera been set up successfully before?
  - Are you seeing any error messages or unusual indicator light behavior (e.g., red blinking, no light, green steady)?
  
  Let me know — I’m here to guide you step by step.

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