subscribed to 2 cloud subscriptions both support unlimited cams.

Answered

Lyndsie.gillis

• February 11, 2026 12:47

I somehow am subscribed and going to assume.paid for 2 cloud subscriptions both supporting unlimited devices. i don't know how this happened. But I was just wondering if there was a way for me to have them run consecutively instead of simultaneously is there now because the second one just is wasting itself.Because I have all my cameras on one of them already..

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• 

  Blurams Support

  • February 27, 2026 06:27

  Hello,
  
  This is the Blurams customer service team.
  
  Regarding the refund of the additional unlimited device package you applied for, we have processed it for you. Our response is as follows:
  
  Refund plan:
  
  We will refund you the additional unlimited device package, and the specific refund amount and deduction details are as follows:
  
  -* * Deducting third-party payment platform fees * *: * * $3.49
  -* * Actual refund amount * *: * * $106.41
  
  Refund instructions:
  -The refund will be returned to your payment account via the original payment method
  -Please refer to the payment channel notification for the arrival time (usually within 7 working days)
  -After the refund approval, we will complete the payment for you as soon as possible
  
  If you have any questions or need further assistance, please feel free to contact us at any time.
  
  Thank you for your understanding and support!
  
  Yours sincerely,
  Blurams Customer Service Team

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