Cameras not working.

Answered

ptor715

• January 29, 2026 02:16

New wifi password may be the cause. Do I have to change the password for Blurams?

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  Blurams Support

  • January 29, 2026 03:20

  The camera you mentioned is not working properly. You guessed that the new WiFi password may be the reason. Therefore, you need to update the WiFi password of the Blurams device to ensure that the camera can connect to the new network. Here is the solution:
  
  1. When the device is offline:
  When the device is offline, you need to connect to the new router by adding the device again. Please find the problematic device in the device list, select [Preferences/Settings] - > [Update Wi-Fi], or directly add the new device again.
  
  2. When the device is online:
  If your device is currently online, you can connect to the new router through the device's [Preferences/Settings] - > [Network Information] - > [Update Wi-Fi]. In this section, the list of available Wi-Fi scanned by the device will be automatically loaded. Select the Wi-Fi you need to connect to and enter the password.
  
  Please make sure the Wi-Fi password you enter is accurate and the device is placed close to the router to ensure stable signal. If you encounter any other problems or need further assistance, please feel free to let me know. To better assist you, please provide the device model and specific problem description.

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