BLURAMS SECURITY CAMERAS
Answered
NON FUNCTIONAL
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My cameras are non-functional please advise
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Hello, I understand that your BLURAMS security camera is currently not working properly. To help you better solve this problem, please provide some detailed information.
What is the device model you are using? (e.g. A10C, S21, A30, etc.)
2. What are the specific symptoms of equipment problems? (For example, unable to connect, black screen, abnormal sound, etc.)
3. Did this problem happen suddenly or after a certain operation?
4. What is your current network environment like? Does your device show offline or unable to connect to Wi-Fi?
5. Have you tried to add or restart the device?
At the same time, you can confirm the following common reasons:
Is the device powered properly and the indicator light displayed normally (green or flashing)?
Is the network connection stable? Please make sure the device is connected to 2.4GHz Wi-Fi (except for A33 which supports 5GHz).
Is the equipment within the effective range and the network signal is good?
- If the device shows offline or not connected, try adding the device again.
Please provide the above information, and I will provide you with more detailed troubleshooting and solutions based on your specific situation. If you have any other questions, you can also let me know at any time.0
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