Problems with October 2025 system upgrades
Answered
Not sure I am going to be a happy camper after the latest updates.
#1 I use Linux and I can no longer access my cameras using Firefox or Chrome.
Apparently all access now has to be through a APP and the only apps offered are for Windoz & macOS?
#2 As I grasp the popup on my cell app, motion detection will no longer be supported unless you are a paid subscriber? If that's true? I have 19 cameras that w/o motion detection have just become useless? Sort of feel like the latest updates killed Bluerams for me.
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Hello, thank you for providing feedback. Regarding the issues you mentioned, I will analyze them one by one and provide relevant solutions.
Firstly, regarding the issue of being unable to access the camera via a browser after the Linux system upgrade. According to the latest version update, Blurams has indeed strengthened requirements for security and access control. Currently, browser access may be restricted, and only operations through officially recommended applications are supported. This measure is intended to protect user privacy and ensure device security. However, please rest assured that our technical team has now updated the desktop app compatible with Linux. We recommend you obtain it from our official website to enjoy a more stable and complete user experience.
Secondly, regarding the changes to the motion detection function. In accordance with the latest policy, only additional features such as pet and vehicle detection require an AI intelligent detection package to continue use. The basic motion detection function remains available for free.
I understand the inconvenience caused by this update and appreciate your patience. To assist you better, please provide the following information:
What is your device model?
What is the specific version of the operating system you are using?
What specific prompt messages or error codes did you encounter when using the browser or application?
Additionally, would you like me to provide you with detailed guidance on downloading the corresponding app or subscribing to the relevant package?
I look forward to your reply so that I can offer you more targeted assistance.0
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