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Camera cannot connect wifi
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Hello, your camera cannot connect to Wi-Fi, which may be caused by various reasons. Please confirm the following points to troubleshoot the problem:
1. Device status : Make sure the indicator light on the device is blinking red or you hear a "long beep", indicating that you have entered the distribution network mode.
2. Network environment : Please confirm that your Wi-Fi is in the 2.4G band (some devices such as A33 support 5G, but most devices need to be connected to 2.4G) and the network is stable. It is recommended to place the device closer to the router.
3. Wi-Fi password : Make sure the entered Wi-Fi password is correct.
4. Equipment distance : The equipment should be as close to the router as possible to avoid being too far away or obstructed by obstacles.
5. Device and mobile phone are connected to the same Wi-Fi : Please make sure that the mobile phone is also connected to a 2.4G network and is on the same network as the device.
6. Permission Authorization : Please confirm that your mobile system has authorized the APP to obtain Wi-Fi information and location/location permissions.
If you still can't connect after the above confirmation, it is recommended to restart the device, try the network configuration operation again, or reset the device to factory settings and add it again.
To better assist you, please provide the following information:
What is the equipment model?
When did the problem start to appear?
Is there any prompt or tone during the device addition process?
Is the Wi-Fi frequency band supported by your router 2.4G, 5G, or dual-band?
You canTo try the above steps, you can also describe the specific operation process and prompts encountered, so that I can give you more targeted suggestions.0
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