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Micro SD card doesn’t fit

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nlsn28948
When I try to put a micro SD card in the slot it sticks out rendering the camera useless.
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  • Blurams Support
    Hello, regarding your question, the micro SD card cannot be inserted normally and the card protrudes, which may be caused by the following reasons:

    1. Incorrect card slot orientation or insertion angle : Please make sure that the metal touchpoint surface of the SD card is facing the correct direction, usually the side with the label is facing outward. When inserting, please make sure to insert it smoothly and at a right angle, avoiding excessive force or diagonal insertion.

    2. SD card model or capacity is not compatible : Please make sure your SD card model meets the camera support range (capacity is 8GB to 128GB) and is in FAT32 format. Unsupported cards or formats may cause insertion abnormalities.

    3. Foreign objects or damage to the card slot : If there are foreign objects or damage to the card slot, it may affect insertion. You can gently clean the card slot with a clean soft brush to ensure that there is no dust or debris.

    Operation suggestion:
    Confirm the correct orientation of the SD card, gently insert it in a straight line, do not use force.
    Use a FAT32 format SD card within the supported range to ensure that the capacity meets the requirements.
    If it still cannot be inserted, it is recommended to try a confirmed SD card that meets the specifications.

    If you have confirmed the above matters but the problem persists, it may be due to physical damage to the card slot itself or the card slot design not being compatible with your SD card. In this case, it is recommended to contact after-sales services for maintenance or replacement of the device.

    To better assist you, please provide:
    - Your camera model
    - SD card brand and capacity used
    Have you tried using a different SD card?
    - Is there any obvious resistance or card card card when inserting?Living phenomenon

    If you have any other questions, please feel free to let me know. I will do my best to help you.
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