Here's a great event

Answered

do.not.reply

• September 21, 2025 14:18

Are you sick and tired of all their advertisements?

Smash your cameras like I did.

Today I was woken up again at 3am with a camera alert when I stumbled to my phone to see which camera went off AT 3 FUCKING AM and it was another advertisement.

FUCK YOU BLURAMS

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  Blurams Support

  • September 22, 2025 03:14

  Hello, thank you for sharing your user experience. I understand that you feel very uncomfortable and annoyed because you were awakened by the camera reminder at 3am and found that it was an advertisement push.
  
  The notification function of Blurams devices is mainly based on pushing alerts when detecting motion, sound, or specific events. Normally, devices do not actively push advertising content. If you frequently receive abnormal or non-event-related notifications, it may be related to notification settings or device abnormalities.
  
  To help you solve the problem, I suggest you try the following steps:
  
  1. Check and adjust notification settings
  Go to the device's [Preferences]/[Notifications] in the app, confirm to only enable necessary alert types, such as motion detection or sound detection, and turn off notifications that you don't need.
  - You can set a "stop notification period" to avoid being disturbed at night.
  
  2. Check whether the equipment is abnormal
  - Confirm whether the firmware version of the device is the latest. If it is not the latest, please update it in a timely manner to fix possible bugs.
  You can enable the "Image Abnormality Inspection" function to detect whether there are abnormal images causing false positives.
  
  3. Try to turn off the device's "rich text push" or specific smart reminder functions, which may affect the richness of the push content.
  
  4. If you feel that the content pushed by the device is inappropriate, it is recommended to feedback to the official customer service to explain the situation so that the official can further optimize the service.
  
  I understand that you were disturbed by a false alarm late at nightWe apologize for any inconvenience caused to your sleep and mood. We will continue to work hard to improve the intelligent recognition and push experience of our products to avoid irrelevant information disturbing you.
  
  If you are fully certain that it is an advertisement, to resolve this issue for you as quickly as possible, we recommend that you contact the email address support@blurams.com. Please send them details of the advertising content you encountered along with your app account information, and they will assist you in removing the ads promptly.

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