My Cameras Are Being Hacked
Answered
At random times, the camera will start emitting very loud sound. It's like a conversation in English that doesn't make sense and some very loud music at full volume, it's somewhat distorted being so loud. This happens during the day and into 2-3 AM. It may be the same sound loop at the devices full volume.
Because of the late night hacking as well as any time, I may be forced to disconnect the cameras. The only solution I can come up with at this point is to open the cameras and cut the speaker wire.
Has anyone else encountered this and how did you solve the hacking problem?
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Hello, regarding the situation where your camera has abnormal sound or even suspects of being hacked, we can analyze and solve it from several aspects.
Analysis:
According to your description, the camera produces incomprehensible English conversation sounds and high-volume noise during the day and night, and this sound continues to loop, indicating that the audio module of the camera may have been unauthorized. This situation may be due to account security breaches or security risks of the device itself. In addition, if the device firmware is not updated in a timely manner, it may also increase the risk of being invaded.
Solution:
1. Immediately disconnect the camera network connection and reset the device : Long press the reset button to restore factory settings and prevent hackers from continuing to control.
2. Change account password and application password : Ensure password strength, including uppercase and lowercase letters and numbers, to avoid guessing.
3. Check and turn off the device audio function : If the device supports it, you can turn off the device's microphone or speaker function in the APP, or turn off full-duplex voice calls to prevent others from harassing you through sound.
4. Update device firmware : Open the APP to the device's [Preferences/Settings] - > [Technical Info], check if there are new firmware available, timely update the firmware to fix security bugs.
5. Ensure account security : Enable Two-Factor Authentication (if supported), and check login history to ensure that no unfamiliar devices are logged in.
6. Avoid remote account sharing : Do not leak account passwordsIt is recommended to use the device sharing function to grant permissions to trusted users instead of sharing accounts.
7. Reinstall and use the official APP to avoid using third-party modified APP and ensure software security.
8. Turn off the device work indicator and speaker lights (in device preferences) to avoid other risks.
Comfort:
Encountering such a situation is indeed unsettling and annoying, especially the experience of being disturbed late at night is very bad. Please rest assured that although the idea of disconnecting the device and cutting off the speaker line can be immediately stopped, there are actually many software-level protective measures that can be tried to help restore device safety and reduce harassment during use. Our team is always there to support you and help you troubleshoot and solve problems step by step.
Guide:
In order to help you solve the problem more specifically, can you please tell me your camera model, such as A10C, A31C, etc.? Also, have you enabled Cloud as a Service and remote access for your device? How do you manage device permissions and account security? Have you noticed any other abnormal login records or device settings being modified? These pieces of information are very important and can help us better locate the root cause of the problem.
Looking forward to your reply, we will do our best to assist you in restoring device security and ensuring user experience.0
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