Lumi Security camera A31C
Answered
I can’t connect to my iPhone Bluetooth
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Hello, regarding the Bluetooth issue that you cannot connect to the iPhone, we suggest that you can follow the steps below to troubleshoot and operate:
Confirm device status: Make sure your A31C device is turned on and in Bluetooth pairing mode. Usually, press and hold the Bluetooth pairing button on the device until the indicator light flashes or you hear a tone.
2. Check your phone's Bluetooth settings: Please go to your iPhone [Settings] - > [Bluetooth], make sure Bluetooth is turned on, and wait for the device to appear in the "My Devices" or "Available Devices" list.
Make sure the distance between your iPhone and the device is within 3 meters to avoid obstacles.
4. Disconnect other devices: If your iPhone connected to other Bluetooth devices, please disconnect these devices to avoid signal interference.
5. Restart your device and phone:
Restart your iPhone and Lumi A31C devices.
Try pairing the connection again after restarting.
6. Re-enter pairing mode: Ensure that the device did not perform any other operations during pairing and try to restore the device to pairing mode.
7. Check Bluetooth support and firmware:
Confirm that your device supports Bluetooth connection (some devices support Bluetooth function).
Confirm that the device firmware has been updated to the latest version. The update method can be viewed in the device settings.
If the above attempts are still unsuccessful, please explain the specific operation steps or provide a message to indicate whether the device displays pairing successfulShow information. This way I can help you troubleshoot more specifically.
To better assist you, please provide:
- Your iPhone model and system version
Is there any prompt information during use?
- Specific steps and status of connection attempts
If you have any other questions, please let me know and I will help you solve them as soon as possible!0 -
iPhone 14pro max and I followed all the steps what you mentioned version 5.1040
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