Annoying ads
Answered
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Hello, regarding the advertising issue you mentioned during login, it has indeed caused inconvenience to the user experience. We are very sorry. We understand your feelings. Blurams has always been committed to providing security and privacy protection, while also continuously optimizing User Experience. Currently, advertising push is mainly to let users understand the latest products and services, but we will convey your feedback to the relevant team and suggest reducing or optimizing the display of advertisements on the login interface in the future.
To better assist you, you can try turning off some notifications or ad reminders in the settings, or choose to use the ad-free version (if there are relevant options). If you have any other questions or need help, please let me know your device model and the time when the problem occurred, so that I can provide you with more targeted advice.-1 -
This is false.
I arrived at this place, so that I can voice my opinion. You are NOT just advertising products and services, but also irrelevant apps.
I own quite a few of your cameras over the years, and it is saddening to see this is happening.
It makes the product feel cheap and lower-rank.
STOP putting up the ads please.
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So im officially done with bluram and the ads.. I've been a customer for many years with 8 cameras. Over the last 6 years I've made regular complaints not about the cameras but actually the app and the unrelenting ads. These ads actually take control and stop you from accessing your cameras. So today is my last complaint as im starting the process of looking for replacements for my entire bluram products. The company DOES NOT care about there loyal customers nor listen to there concerns. We had a horrible incident in our neighborhood recently where a young person went missing and the Police asked if the neighborhood could check there security cameras to aid in the search. If you can imagine checking your cameras during such a terrible situation only to be hit with more full page ads that literally stop you in your track from accessing your cameras..and then while searching through your private data on the cameras SD cards your constantly interrupted with ads while reviewing the video.. as a bluram community more people need to voice there concerns about these ads. We own the product and I do not use the cloud service so how a company has the rights to control access to your own private camera is baffling. We just discovered the young person's body was found and the only comment the police made while reviewing our videos was about the ads. Say no to bluram and go choose a product that respects and listens to there valued customers. To emphasize how discussed i am in bluram I've decided to destroy all my cameras as I couldn't imagine passing these on to an unknown individual to discover the horrible app and the ads. If more of us stepped up maybe the bunch of pricks running bluram would grow a backbone and at least put in an option to totally disable ads. Not the crap solutions they gave me over the last 6 years that did nothing.
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