Camera light is flashing green but no video
Answered
Camera is plugged in and green light coming on and flashing but there's no video
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According to your description, the camera's indicator light is flashing green, which usually indicates that the camera is trying to connect to Wi-Fi or a server. If this state persists and there is no video playback, you can try the following steps:
1. Check network connection :
Make sure the Wi-Fi network connected to the camera can access the internet normally. You can connect your phone to the same Wi-Fi network and check if the network connection is normal by visiting commonly used websites.
If you are using a dual-band router, please make sure that 2.4GHz Wi-Fi is enabled, as all devices except A33 support 5GHz networks need to be connected to a 2.4GHz network.
2. Confirm that the Wi-Fi information is accurate :
Make sure the entered Wi-Fi account and password are correct. If you have recently changed the name or password of your Wi-Fi network, please reset your device and add it again.
3. Equipment position adjustment :
- Try to place the device near the router to ensure good signal and clear obstacles between the device and the router.
4. Re-add device :
If the device keeps flashing green and there is no video display, you can re-add the device through the [Troubleshooting] button in the device list or the [Update Wi-Fi] function in [Preferences/Settings].
In order to better assist you, please provide the following information: What is your device model? What is the problem you are experiencing?When did it start happening? What actions did you take during use?
If the above steps do not solve your problem, please feel free to let me know and we will continue to assist you.0 -
Dobrý den, po zapnutí svítí zelená , i po resetu nebliká červeně, nanejvýš svítí červená kontrolka, a pak se zase rozsvítí zelená, nejde naskenovat QR kód kamerou. Prosím, co mám dělat?
Děkuji.0
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