Blurams app no longer works on my iphone
Answered
My app worked good on my iphone until I traveled overseas where it stopped working. I can still access my cameras using the website, or my android phone, but not my iphone. I get error code -1001. I deleted the app and reinstalled, but the problem persists. Thanks for any help.
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Based on your description, it seems like you're encountering issues with the Blurams app on your iPhone after traveling overseas. The error code -1001 typically indicates a network connection issue. Here's a detailed analysis and potential solutions:
### Analysis:
The issue might be due to network restrictions or connectivity issues that arose when traveling, especially since the app works on other devices. The error suggests problems with the phone's network settings or app compatibility.
### Solutions:
1. Network Connection:
- Ensure your iPhone is connected to a stable internet connection. If you're using a Wi-Fi network, make sure it's reliable and not restricted in any way (especially common in public or overseas networks).
- Try switching to another Wi-Fi network or use cellular data, and check if the app starts working.
2. App Permissions:
- Check the app permissions on your iPhone to ensure all necessary permissions (like network access and location) are enabled.
- Go to [Settings] -> [Blurams] on your iPhone and ensure permissions for Wi-Fi and location are enabled.
3. App Update:
- Make sure your iPhone Blurams app is updated to the latest version available on the App Store. This can sometimes resolve compatibility issues.
4. VPN/Proxy:
- If you’re using a VPN or proxy, try disabling it to see if it affects the app's connectivity.
5. Device Region Settings:
- Ensure the region settings on your iPhone are correctly set. Traveling might change certain regional settings that could impact app functionality.
6. Device Restart:
- Try restarting your iPhone. This simple step can sometimes resolve temporary glitches.
### Comfort & Closure:
I understand how frustrating it must be to not access the app while being able to do so from other platforms. Once you try the solutions, the issue might resolve itself.
### Guidance:
If these solutions don’t work, please reach out to Blurams support for further assistance. Additionally, could you share when exactly the issue started during your travel and if any specific action triggered it? This information could help pinpoint the problem more effectively.0
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