Camera inverted over X-axis

Answered

angelamcrooks

• May 13, 2025 21:30

All of a sudden, today, my camera flipped upside down.
If I click rotate 180° it turns it right side up, but the image is backwards so that the door on the right is now on the left.

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• 

  Blurams Support

  • May 14, 2025 10:18

  According to your description, the camera has a flipping phenomenon, causing the horizontal axis of the captured image to be reversed. Although the function of rotating 180 ° can make the picture normal, there is a problem of left and right reversal in the images captured by the camera. You can try the following steps to solve this problem:
  
  1. Confirm the orientation of the device placement : Please ensure that your device is not accidentally installed upside down, such as top down, bottom up. Make sure your device is installed in the normal orientation.
  
  2. Check device settings : Go to [Preferences/Settings] on your device, view and uncheck the [Rotate 180 °] option.
  
  3. Restart Device : Try restarting your device, the possible problem is temporary, and it may return to normal after restarting.
  
  4. Check for firmware updates : Make sure the device's firmware is the latest version. You can check if there are new firmware versions available for updates in the [Preferences/Settings] - > [Technical Info] section within the application.
  
  5. Contact the support team : If the above steps do not solve the problem, you can try to contact the blurams support team for further assistance.
  
  In order to better assist you, please provide the following information: What is your device model? When did the problem you encountered begin to occur? What actions did you take during use?

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