Trash
AnsweredThe cameras need reset every single month. When you ask why it just sends you an email to do exactly the same thing the website says to do. Then the email won't reply back when you say you've done it, it sends you to a whole different page to send another email. Definitely wouldn't buy this trash again.
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I understand your frustration. It sounds like you're dealing with repetitive issues that aren't getting resolved effectively.
Since the support communication has been an issue,I’m here to help you sort this out! To ensure we’re addressing the root cause:
- What is the model of the camera you're using?
- When did the issue start occurring? Did it happen after a certain event, like a firmware update or change in your network setup?
- Have you been able to update your device's firmware and app?
Let me know, and I can guide you further through troubleshooting these problems. Your satisfaction is important, and I want to help resolve this!0
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