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My Netflix and YouTube apps do not work when I connected my camera to the same Wi-Fi

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poodleparadise7
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  • Blurams Support
    It sounds like your camera might be causing a conflict on your Wi-Fi network, which is affecting the performance of your Netflix and YouTube apps. Here are some steps to resolve the issue:

    1. Check Wi-Fi Band Compatibility:
    - Make sure that your camera is connected to the 2.4GHz Wi-Fi band, as some of the cameras (except A33) may not work well with 5GHz Wi-Fi networks. You can try switching your camera to the 2.4GHz band if it is on the 5GHz band.
    - If your router is dual-band, you can access the router’s control panel to enable a 2.4GHz network or try separating the bands for better performance.

    2. Network Congestion:
    - If too many devices are connected to the same Wi-Fi network, it may cause congestion and slow down the connection speed, affecting streaming services. Try disconnecting any unnecessary devices from your Wi-Fi.

    3. Reboot Your Router:
    - Sometimes, a simple router reboot can resolve connectivity issues. Turn off your router for about 30 seconds and then turn it back on. This can refresh the network and help your apps work smoothly.

    4. Update the Device’s Wi-Fi Connection:
    - Ensure that your camera is correctly connected to the Wi-Fi and is not causing any disruptions to the network. You can try updating the Wi-Fi connection on the camera by going to your device’s settings in the app and selecting "Update Wi-Fi."

    5. Reduce Camera’s Network Load:
    - If your camera is streaming or using a lot of bandwidth (for example, if it's recording or uploading videos), it could be interfering with other apps. Try reducing the video quality or stopping streaming to see if that helps.

    6. Test by Moving Devices Closer to the Router:
    - Sometimes, signal interference from walls or other obstacles can cause a weak connection. Try moving your camera or streaming devices closer to the router to see if the issue improves.

    If these steps don't resolve the issue, please let me know if there’s anything specific that may be happening on your Wi-Fi network, and I can guide you further.
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