Update

Answered

ericcarr369

• March 10, 2025 11:27

App wont allow me to update it keeps sending me to open app instead of installing update

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• 

  miguelangelko

  • March 10, 2025 11:49
  • Edited

  Same here, latest versión is 5.1049.4.645, but Google play only alow to download 5.1049.4.643

  Fix it

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• 

  yogriff

  • March 10, 2025 12:00

  Same here.

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• 

  Blurams Support

  • March 14, 2025 02:02

  To better assist you, I recommend following these troubleshooting steps:
  
  1. Check for Network Connection:
  Ensure your phone has a stable internet connection, either through Wi-Fi or mobile data. Sometimes, an unstable connection can cause issues with updating apps.
  
  2. Clear Cache (For Android Devices):
  - Go to Settings > Apps > Blurams > Storage.
  - Tap on Clear Cache.
  - Then, try updating the app again.
  
  3. Force Close the App and Retry:
  - On Android, go to Settings > Apps > Blurams > Force Stop.
  - On iOS, swipe up from the bottom of the screen and swipe the app off the screen to force close it.
  - Try opening the app again and check for updates.
  
  4. Check App Store (iOS) or Play Store (Android):
  - Open the App Store (iOS) or Google Play Store (Android) and search for Blurams.
  - If you see the option to Update, select it.
  
  5. Reinstall the App:
  If the update option still doesn't work, you can uninstall and reinstall the app:
  - Uninstall the app from your phone.
  - Go to the App Store or Play Store, search for Blurams, and reinstall it.
  
  6. Ensure Enough Storage Space:
  Check if your device has enough storage space for the update to install. You may need to free up some space if the device is running low.
  
  7. Restart Your Phone:
  After performing the steps above, restart your phone and try updating the app again.
  
  If these steps don't resolve the issue, please let me know the type of device you're using (Android or iOS) and any specific error messages you're receiving.

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