how to silence the alarm

Answered

danflester

• June 11, 2024 02:17

I have an S20C, and it works well. I understand how to do motion detection. But I want notification for motion detection WITHOUT THE ALARM. How do I turn off the audio alarm?

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  Blurams Support

  • June 20, 2024 10:08

  Dear Customer,

   

  Thank you for reaching out regarding your S20C device. To receive motion detection notifications without triggering the audio alarm, please follow these steps:

   

  1. **Open the Blurams app** and navigate to the device list.

  2. **Select your S20C device** from the list.

  3. **Go to Preferences/Settings** by tapping the gear icon on the device live page.

  4. **Navigate to Motion Detection Settings**:

  - Tap on **[Motion detection]**.

  - Here you can adjust the sensitivity and specific areas for motion detection (if needed).

   

  5. **Turn Off the Sound Alarm**:

  - Within the Motion detection settings, look for the **[Sound and Light Alarm]** option.

  - **Toggle off the Sound Alarm** to ensure that only notifications are sent without any audio alert.

   

  After making these changes, your S20C device will continue to notify you of motion detection events without triggering the audio alarm.

   

  Please let me know if you need any further assistance or have additional questions. Could you also provide your device's MAC address/SN (found on the device body), your Blurams app login account, and your preferred email for further correspondence?

   

  Best regards,

   

  Blurams Support Team

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