Buying Guard plan

Answered

dunebuggyman73

• May 07, 2024 12:14

If I buy the guard plan today with 7 day recording for 5 cameras can I access the past week of footage prior to the date of the guard plan purchase?

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  Blurams Support

  • May 11, 2024 06:02

  Dear Customer,

   

  I'm here to help clarify any confusion you might have regarding our cloud storage services. If you purchase a guard plan with a 7-day recording today, you will have access to continuous video recording for the upcoming week. However, it's important to note that the plan cannot retroactively recover or provide access to footage that was not recorded or saved before the subscription date. The recording service becomes active from the moment of subscription and moving forward.

   

  Best regards,

  Blurams Support Team

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