setup a wired camera

Answered

palawp

• April 25, 2024 20:02

I need to setup my S21C using wired connection

The camera acknowledges the wire and says to select use wired rather than wifi.

How do you select wired it is not in any menu?

 

0

• 

  Blurams Support

  • April 26, 2024 01:46

  Dear Customer,

  Thank you for reaching out to us regarding your S21C camera setup using a wired connection.  Here’s a step-by-step guide to help you configure your device:

  1.  **Prepare for Connection**:
  - Ensure that the device is powered on and the indicator light is stable.
  - Make sure you are using the original power adapter and cable provided with your camera.

  2.  **Connection Setup**:
  - On the device list in the Blurams app, tap the "+" sign in the upper right corner to add a new device.
  - Select your S21C camera from the device options provided in the app.
  - When prompted to select a connection type, choose "Network Cable Connection" (Note: This option is only supported if displayed in the app).
  - Follow the app’s instruction to press and hold the RESET button until the indicator light changes to a blinking red light or you hear a beep.

  3.  **Completing Setup**:
  - The app should automatically proceed to a screen where you can confirm the wired connection.  If you do not see this option, ensure that you are in the correct menu for adding the device using a wired network.
  - Complete the setup by following the on-screen instructions to connect to the server.

  4.  **Checking Device Status**:
  - Once setup is complete, the device’s indicator light should change to a steady green, indicating that it is connected and operational.

  If you encounter any issues during the setup or cannot find the 'Network Cable Connection' option, please ensure your app is updated to the latest version, as this might affect the availability of certain features.  Restarting the app and the device can also help refresh the connection settings.

  Could you please provide your device’s MAC address/SN, found on the device body, your Blurams app login account, and your preferred email contact?  This will help us assist you further if needed.

  Best regards,
  Blurams Support Team

  0

Please sign in to leave a comment.