App not opening on mobile phone

Answered

paulheyes58

• March 28, 2024 09:25

App stopped working last night reset phone renewed app twice still not working

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  kfeddersen10

  • March 29, 2024 02:33

  Try downloading the app from the galaxy store, it's an older version that seems to be working so far.

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  Blurams Support

  • April 22, 2024 08:11

  Dear Customer,

   

  Thank you for contacting Blurams Support. I understand you're experiencing issues with the app not opening on your mobile phone. Let's try a few steps to resolve this issue:

   

  1. **Restart Your Phone:**

  - Sometimes a simple restart can resolve app issues by refreshing the system processes.

   

  2. **Check Network Connection:**

  - Ensure your phone has a stable network connection. Try opening a website in your phone's browser to verify connectivity.

   

  3. **Update the App:**

  - Check if there is an update available for the Blurams app in the App Store or Google Play. Updates often fix bugs that may be causing the app to malfunction.

   

  4. **Reinstall the App:**

  - Uninstall the app and then reinstall it. This can help clear app data that may have become corrupted.

   

  5. **Check Device Compatibility:**

  - Ensure that your phone meets the app's system requirements for operation.

   

  I hope these steps help resolve the issue with your camera.

   

  Best regards,

  Blurams Support Team

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