Support number 70731
Hello,
please read all emails from me. I paid in your promotion for 99.9 USD (I paid in Euros) for a 7 day recording cycle once and for all. Which I proved with a bank account statement. I don't have the offer you mention anywhere in the menu to link my schedule to the camera. In all cases you want to pay me again.
I am attaching a picture from the account through the web interface, where the service is even supposed to work for me until April 2024! But I don't see it in the mobile app, it says I've expired and when I click on it, you want another payment.
Again, I don't like to repeat myself, either the service I paid for will work for me, otherwise I'm asking for a refund of the amount I sent you from mine to your account.
Please be more accommodating.
Thank you,
Petr Trojan
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I did sign up for the exact plan Petr. Granted the web page was a little confusing but I did get that plan with a small credit error the BluRams was accommodating. It appears your mistakenly signed up for the wrong plan and I stress mistakenly. It would be in good faith that BluRams would cancel and refund your purchase and to allow you to then purchase the plan you intended to buy (7-day lifetime contract) for the price of the the contract at the time, $99.90. There may have been some misunderstanding in your correspondance but it has been my experience the BluRams is a very accomdating company once an understanding has been reached. Perhaps customer service should take a look at my post.
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