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A31 Camera stopped working

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1 comment

  • Official comment
    Blurams Support

    Hi

    This is the Blurams customer service team, glad to provide assistance.

    We're sincerely sorry for the inconvenience you've encountered. 

    Sounds like the camera is entering a power-on-self-test. After the camera is disconnected from the internet or experiences a power shortage, and when it goes back online, it'll rotate to all the angels to do a self-check.

    It might appear to be like it's rotating on its own or scanning the room, but actually, it's just doing a self-check.

    So, please check your router and the internet connection, make sure the power cable is inserted correctly, and this should be solved easily.

    Have a nice day!

    Best Regards,
    Blurams Customer Service

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