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All 5 cameras not rotating


1 comment

  • Official comment
    Blurams Support

    Hi Qi,

    This is Blurams customer service, glad to provide assistance.

    We're very sorry for this incident, recently our server had some fluctuation due to maintenance of our CSP, please don't worry, we have assigned your camera(s) to the back-up server. 

    Everything should be back to normal now, if it's still not working as expected, please try resetting the device and adding it again to the APP. If that still doesn't solve the issue, please be sure to let us know and we'll proceed to the next step.

    Thank you very much and have a nice day!

    Best Regards,
    Blurams Customer Service

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