Problems Viewing on computer, work fine on phone

72658p

• September 06, 2023 19:00

I can watch my live feed and saved videos on my phone, but not on either computer as of yesterday.  I have restarted my computers, reset my router, restarted my cameras, but still same result. Can view all cameras on phone but none of them on my computer AS OF YESTERDAY.

 

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• Official comment

  

  Blurams Support

  • September 11, 2023 02:17

  Hi,

  This is the Blurams customer service team, glad to provide assistance.

  We're sincerely sorry for the inconvenience you've encountered. 

  Please make sure you're on the correct website: https://client.blurams.com/login 

  If that's exactly the website and you still can't view the live stream, please kindly reach out to support@blurams.com and provide the Mac address of your device. It can be found in the technical info and on the device itself. Also, the exact time of your attempts will help.

  Have a nice day!

  Best Regards,
  Blurams Customer Service

   

   

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