A31C HOW DO YOU SET UP THE CALL BUTTON?? AND

samanthadawn721

• September 05, 2023 00:35

Any idea how to get the call button feature set up? The directions have no details on what to do! I pressed the call button to see what it would do and it rings and rings. I figured I would get a pop up from my BluRams app that it is calling me but nope! Any advice please!?

0

• Official comment

  

  Blurams Support

  • September 11, 2023 02:53

  Hi,

  This is the Blurams customer service team, glad to provide assistance.

  We're sincerely sorry for the inconvenience you've encountered. It's supposed to send a notification to your phone and after you click it, you'll be able to talk directly through the Blurams App. 

  If there's nothing on your phone, please make sure you allow the notifications and the App is active in the back stage.

  Also, a poor wifi signal will also lead to failure when calling, so please make sure the camera is set up correctly and you can watch the live stream without any problem.  

  If none of those are the problem, please contact support@blurams.com and provide the Mac address of your device so we can check for the issue, you may find it on the bottom of the camera.

  Have a nice day!

  Best Regards,
  Blurams Customer Service

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