Camera stream is blank in Chrome.

brainbox.ms

• August 12, 2023 18:57
• Edited

There has been a Windows 10 update (Aug 11 / 2023) and I am no longer able to see any live streaming from the A31 camera on my PC.  Everything works as it should with Android app, but now I just get a blank screen on PC.

The thumbnail screen on My Devices shows the current time and date stamp but no live feed.

• Rebooted camera
• Rebooted router
• Re added camera
• Checked camera and microphone permissions are set to ask.

I suspect this is a windows setting that just got switched off with the new update....but what is it?

 

 

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• Official comment

  

  Blurams Support

  • August 25, 2023 05:20

  Hey guys,

  This is Blurams customer service, glad to provide assistance.

  We're very sorry for this incident, recently our server had some fluctuation due to maintenance of our CSP, please don't worry. 

  Everything should be back to normal now, could you please try again? If the issue still persists, please contact us at support@blurams.com

  Thank you very much and have a nice day!

  Best Regards,
  Blurams Customer Service
• 

  stlmpg

  • August 13, 2023 22:52

  Im having the same problem as of 8/11/23.

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• 

  sbbsl.su

  • August 14, 2023 02:19
  • Edited

  I am also having the same problem, I am using Google and Chrome on my Mac. 13/08/23

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  jhubbs95

  • August 14, 2023 12:37

  I am also having this problem as of 8/14/23

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  jhubbs95

  • September 04, 2023 12:12

  It resolved for me the next day, and I am having the same problem again today 9/4/23.

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