Dome Lite 2 move when they feel like it.
Just bought 4 new cameras A31 Dome Lite 2, last week with 4 new micro SD Cards that did not come with the cameras. Had to find a software to format the new sd cards with Fat32 as suggested.
I installed one. It was working OK. I installed the second one still OK. I do not know what the third camera did, but the to first ones decided to stop working. I got video and sound but the PTZ function stoped working. The next day they worked fine. Today I installed the fourth one. The sd card was not reckongnized and now all four cameras dont move.
I tried to reset them, I deleted them and add them again with no success. What could be the problem and can I fix it.
Regards
Marc Plouffe
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Official comment
Hi Marc,
This is Blurams customer service, glad to provide assistance.
We're very sorry for this incident, recently our server had some fluctuation due to maintenance of our CSP, please don't worry.
Everything should be back to normal now, could you please try again and let me know how it goes?
If the problem persists, please find me at support@blurams.com
Thank you very much and have a nice day!
Best Regards,
Blurams Customer Service
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