Cannot pan

childofbast6

• June 01, 2023 04:38

The panorama function is not responding through the app. It worke fine during set-up this afternoon but tonight it does not respond. The unit is able to pan up when turned off.

0

• Official comment

  

  Blurams Support

  • July 07, 2023 06:28

  Hi,

  This is the Blurams customer service team, glad to provide assistance.

  We're sincerely sorry for the inconvenience you've encountered. 

  To solve this issue, we're going to require the Mac address of your device, if you send it here, your privacy could be at risk, so please contact us at support@blurams.com 

  Have a nice day!

  Best Regards,
  Blurams Customer Service

Please sign in to leave a comment.