not showing picture

camrenp10

• May 16, 2023 18:27

the camera is only showing the active view when connected to wifi, when i’m just using lte it stays on the loading screen? it didn’t use to do this

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  Blurams Support

  • July 07, 2023 07:26

  Hi,

  This is the Blurams customer service team, glad to provide assistance.

  We're sincerely sorry for the inconvenience you've encountered.

  To solve this issue, we're going to require the Mac address of your device, if you send it here, your privacy could be at risk, so please contact us at support@blurams.com

  Have a nice day!
  Best Regards,
  Blurams Customer Service

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