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Lens reflection

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1 comment

  • Blurams Support

    Hi,

    This is the Blurams customer service team, glad to provide assistance.

    We're sincerely sorry for the inconvenience you've encountered.

    This issue was due to the glass on the window reflecting the IR light going out from the camera, thus unless you don't close the window, the reflection will always be there.

    What we recommend is getting a second outdoor camera to cover the area outside the window.

    Have a nice day!


    Best Regards,
    Blurams Customer Service

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