STATUS LIGHT

angieb_endurance

• February 25, 2023 22:34

i see there have been concerns about this 7 months ago frm when i'm posting so it should have been fixed but 7 months later i'm having that same issue. I turn it off in the settings but the next the it comes right back in so I go to the settings to see if it's on but iit's not. Can u tell me why it's happening?

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• Official comment

  

  Blurams Support

  • April 17, 2023 08:53

  Hi,

  This is the Blurams customer service team, glad to provide assistance.

  We're sincerely sorry for the inconvenience you've encountered. 

  Please go to Preferences→ SERVICE→ Image anomaly patrol and turn it off.

  If that's not the problem, please contact us at support@blurams.com 

  Or call us at +1 (855) 917-4591

  Have a nice day!

  Best Regards,

  Blurams Customer Service
• 

  cwnicholls

  • November 28, 2023 14:20
  • Edited

  The ones I have that show the problem have the firmware 22.0208.428.2703, the one that works correctly has the firmware 22.0519.444.1311 This is for the A31 cameras, possibly others. Manual updates don't work since May they were disabled. Updates need to be pushed from BluRams.

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